You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Auto Logic:
Great place that maintains your car.Joal Broun
Consistently greatAmanda Parrish
Officially our go-to place. I wasn't sold at first, mainly because I know next to nothing about cars so I'm naturally suspicious of auto repair places, even with all their excellent reviews. I appreciated how they are always COMPLETELY upfront with the costs, almost overwhelmingly so. Never experienced that before. Service is always friendly and prompt, communication has been excellent. They allow for flexible drop-off/pick-up which is appreciated. The real kicker is that last year, they fixed my AC. A few weeks later it stopped working again. I meant to bring it in, but it got cold and I forgot. So when it got hot again I brought it back in. Since it had been so long, they couldn't be confident if it was something new or something they should have caught. I was fully prepared to pay for a new fix, but THEY DIDN'T CHARGE ME. I was shocked. They have won our loyalty for sure!Tim Becker
Competent, reliable, good communication, reasonably priced. Of all the choices for servicing our Honda in the area, this is the best. Very happy with them.Anthony Edwards
Great. Got my car inspected here, they finished exactly when they said they would. Plenty of places to eat/walk to while you wait. COVID precautions are excellent and Marianne is super sweet. Thanks guys!Anna Grissino
I recently hit a pot hole, causing a flat tire. One above-average aspect of the tire replacement process was Auto Logic's tidying of the back of my car where the spare is stored. I had put on the donut on a dark and misty evening and had just tossed everything into the back of the car all askew: the flat tire, the jack, the lug wrench, the foam and plastic enclosures that keep it all hidden. I had left it a total mess. But when I picked up the car, the mechanic that had worked on it had taken the time to put everything back in its place. They could have just as easily dropped the donut in its compartment and left the rest of the debris the way they had found it, but they took the extra couple of minutes to tidy up. Thanks Auto Logic!Shane
My son took his car for a service light reset and tire check, and while there they performed a check of the coolant and found it low. So we decided to replace defective parts potentially saving extreme repair down the road. They were very professional and polite. Just having a mechanic you can depend on when your child is away at school is so nice as you already have enough to worry about. ThanksAaron Hester
I couldn?t be happier with the quality and professionalism of Auto Logic. I recently had to have my car towed there and sent an email explaining what happened and expressing concern as to when the repair might be done in light of an important appointment I had to get to. Marianne called me on a Sunday! To assure me they would get to my car as quickly as possible when they opened the next morning. That is true customer care.Barbara Silver
I LOVE THS PLACE!! The staff is courteous and the guys do such a great job. I feel I pay a little more than some places, but the quality of their work, and expertise of their mechanics, its worth it to me. When I drive off that lot, I feel like my car has just been taken care of like a baby! If you have a foreign or domestic vehicle, its in good hands with them. I will go there every time.Letitia Davison
I cannot say enough great things about Auto Logic! Mary Ann and Beau helped me with the purchase of new tires after having a single irreparable tire. I expressed my desire to only purchase two new tires if possible, and they gave me their honest and professional opinion, without trying to sell me an entire new set. They were super helpful, patient, and kind throughout the entire process! I wanted to use a local repair shop rather than purchasing tires from a corporate store, and they offered competitive pricing, plus they had my new tires ordered and put on my car within 24 hours! If you?re looking to support a local, family-owned business with impeccable service, look no further than Auto Logic in Carrboro.Martha Holland
Extremely pleased with Auto Logic - they were not only able to do a repair that other area mechanics were unwilling to touch because of my 96 Subaru's age, they also demonstrated an interest in helping me identify and prioritize potential issues without annihilating my bank account. Will definitely call them first when my car needs service.Stephanie Lind
The staff were incredibly professional, knowledgeable, and patient. They communicated transparently and updated me on the status of my inspection frequently. I also appreciate that they have committed to paying all of their employees a living wage! Couldn't recommend more for a hassle-free, painless experience!Samuel Orenstein
Very communicative and polite, forward about pricing and vehicle needs. A great indie for imports.Ben Roberts
Outstanding service from Bo and Maryann. Auto Logic is good at keeping you up to date on cost and forth coming on repairs.Dashiel Hitzfelder
Friendly, knowledgeable staff. Honest diagnostic evaluations. This is a garage that will actually let you know if a suggested service isn't essential, rather than pressure you into spending extra money!Peter Hall
Always great servicePaul Jones
These guys are amazing! Their Covid 19 precautions feel very safe, and they make it easy. I do miss being able to check out their funky museum of a waiting area. I was there today for a "while you wait" tire repair and oil change. In and out on time, no problem, no drama. As a woman, I've never before felt this comfortable with a service provider of any sort. They give me all the information they have and never pressure me at all. I think this is the most honest business I've ever visited. My Subaru drives, rides and sounds exactly like it did brand new. Good job Auto Logic!!Elizabeth Keel
Great experience. Marion gives such a great and warm costumer service. I highly recommend Auto Logic.NicaMarisol83
Very friendly people. Quite responsive and upfront about issues and costs.Amjad Dabi
Professional, honest AND very friendly. Thanks again!!Michael Troy
This family has provided us amazing service for our ancient Xterra for years now! Clear communication about prices and work recommended, and nothing is done without agreement.Katie Bloedau
These guys are the best, I cant thank them enough. This is back to school time and i know there busy as heXX. But I wanted people who are honest and ill gladly wait and pay for that service! And thats what you get here! no bull just good people....CCB Group
I've taken my car to Auto Logic for years. I've never felt like I could trust my mechanic as much as those at Auto Logic before. These people rule. I don't know a lick about cars, but I know that my car will be treated as well as the mechanics would their own. It's amazing to feel this good about where you take your car.Zachary Billman
For regular car maintenance, I tried a few places in the area before settling on Auto Logic. I can't say if they're the cheapest and I doubt they are--but after several oil changes, maintenance checks and a state inspection, I can say that they are the most communicative staff I've ever encountered. They are always on top of keeping me informed without me having to pester anyone. Marianne in particular has more than once walked me through each item on my maintenance check and helped me understand what additional work was necessary vs. what could wait a little while. The work is always done in a timely manner and my car's doing great. I am moving to another town but will continue to have my car serviced in Carrboro. I heartily recommend this place and the folks who work there.Anna Faison
Excellent serviceDenny Dobbin
My go to mechanics for almost 30 years. They've always treated my (very old) cars with respect.Robbie Link
This is simply the best car shop around. Been going here for nearly 20 years now. Always ready to chat about the issues, w fair pricing, with allowances for when they make mistakes and have to backtrack a bit. Highly recommended.Peadar Noone
I have not been to Auto Logic due to I live in Colorado. This review is for Garth. I have known Garth since High School in Southern California and can tell you he is one of the most honest people i can think of and will go out of his way to help anyone and he is dam good at working on vehicle's. If you want an honest person looking after your vehicle he is the person to see. I too am in the Automotive Industry for almost 30yrs. (Svc Mgr) at a (GM) dealer in Colorado You dont stay long in this business by ripping people off, just give people a honest and fair repair. Kind Regards Scott BrownleeScott Brownlee
Auto Logic has the best service in town! My 2015 Honda Fit that would randomly stall out while driving. It acted as if it wasn't getting enough fuel. I took this car to the Honda Service Center near South Point and for a $135 diagnosis they concluded it was one of the fuel pumps. They wouldn't say which one it could be likely to put the potential extra cost on me. Fun. I dropped the Honda Fit off at Auto Logic for a second opinion. They ran the car with an OBD attached and waited for it to stall out. They then ordered a HONDA tool that tapped into my fuel system to determine which of the 2 fuel pumps was faulty. That tool showed the low pressure pump at 30 PSI rather than 50-60PSI. This caused a lot of stress on the high pressure pump and eventually it couldn't supply the fuel/pressure required to keep the engine running. Especially when the gas gets hot. I'm shocked that Honda didn't use their own tool to determine which of my fuel pumps was faulty. They would rather guess at my expense. My cars problem was very random and hard to diagnose. I'm sure no shop other than Auto Logic would have spent as much time diagnosing my Honda Fit. I recommend Auto Logic to anyone in the area.Brooks Anderson
Went here for my first accident and each person I talked to was very helpful, friendly and informative. My family has been using them for years and don't see any reason stopping! I don't really review places, but when I do it's because they have done something worthwhile that I could not have done on my own. I work in repair and understand how important trust is with who you go to. If you don't know where to go these guys won't steer you wrong.Simon Beery
I want to start by saying they live up to the hype. I have been looking for a new auto shop for a while, and found them on google. Read their reviews and thought, why not. I drive a toyota and needed a new tire and oil change. They were able to fit me in on a friday with a same day appt. They took care of everything, were very nice, and charged me below what i expected to pay. I would strongly recommend this place, even though it doesn't look like much from the street.Phillip Moser
I took my VW Golf into Auto Logic because the check engine light was on. They performed a diagnostic test and determined that the car needed a new catalytic converter. Rather than go ahead with this costly repair, Marianne called the VW dealership nearby and asked about an extended warranty on the catalytic converter. She was told that there was an extended warranty so I was able to have this repair done by the VW dealership without cost. My only charge was for 30 minutes of labor by Auto Logic to determine the problem. This was not my only experience with Auto Logic. Every time I have gone there for service on my car, I have been pleased with the quality of the work and the courteous treatment that I have received. I know they conduct their business ethically and honestly. Now I know that they will put in the extra effort to make sure they are giving the best service, even if it means that they don't do the work themselves. Thank you, Marianne!Linda Drake
Have trusted them for years on several Japanese cars. They take the time to explain what is wrong and help you make a wise cost/benefit analysis prior to approving any repair or diagnostic. Highly recommend. If only I could get my medical care at Auto Logic!Dave B
Been using them for all of our cars (everything from an old Z3 to a new jeep) and trucks (they keep our 2004 Tundra running great). Work is simply done right: accurate estimates, on time service, and completed to our satisfaction. Best shop around.Stephen Aylward
Miss Mary Ann is the BEST as are all of the people she has working there as well. They are honest and skilled and I'd tell anyone I k ow to trust them with the repairs on an automobile!!!Robert Michael Taylor
Very honest mechanic. We had an issue with our car they couldn't ever figure it out but didn't charge us an arm and a leg trying which is fair enough.Dan Barr
Actually 5+ stars. First of all, shame on Mika Will and the one-star review. If you explore into this person's posting, you will see his Auto Logic review right next to his 5-star review of Al's Garage. I have nothing at all against Al's Garage but it is obvious that the negative review of AutoLogic was done to promote Al's Garage, for wahatever reason. If you have any doubt, look at Auto Logic owner Andrew Jones' polite but thorough rebuttal of the review, including downright untruths by Mika. Shame on you!. Now for the great stuff! I've been in the area for 7+ years and went through a couple of other shops, some of them much larger and aggressive in their self-promotion. They all disappointed in one way or the other - communication, costs, technical abilities, standing behind their work etc. Auto Logic is BY FAR the best auto repair garage/service I have ever experienced, across more than 40 years of driving, multiple states in the U.S. and multiple countries overseas. Super competent, honest, professional, friendly - it is the way you dream of having your car serviced. They have always been willing and able to work with me, including completely unscheduled visits. They stand 100% behind their work. It is also a joy to see the AutoLogic "family" staff, most of their technicians have been with them for years, as opposed to the quick turnover situation of many other business-oriented shops. It is consistently rated a great place to work at (for an auto garage, are you kidding me!) and their contributions to the community are also a tribute to the character of the people working there. I may someday find as good but I am convinced I will never find better! Long life to AutoLogic!Scott McKeown
Auto Logic takes care of my two cars: a Mini Cooper and a diesel BMW 3 Series. They are skilled mechanics, thorough, honest, and informative. I've moved farther away since I first went to them, but I still make the longer drive because I trust them.Michael Herron
Would get my car fixed here again today.Page Trimble
I couldn't be happier with the folks over at Auto Logic! Marianne and Bo always somehow put a smile on my face, even though I'm usually there in a panic thanks to my almost 200,000 mile Odyssey. The quotes are spot-on and, although they're busy, they never make me feel rushed. I shopped around when we first moved to town, but all the other shops I tried (including the dealer) just never made me feel like my business was a priority to them. At Auto Logic, the whole experience is thorough & friendly!Susan Roth
Excellent service. They stand by their work. I have had several repairs performed under warranty at no cost, and on short notice. A big thank you to the team at Auto Logic for your great service over the years.Antoine de Torcy
Always reliable and friendly.Braden Leonard
Every time I move, I try to find an auto repair shop that is trustworthy and good. Autologic is the place. They will do right by you and your car. Highly recommendJ Chang
Great service! Very caring owners who go the extra mile to learn about their customers needs. Would highly recommend especially to folks not very familiar with auto internals - you can rest assured that you won't be cheated!Chet Mehta
Definitely recommend, great service, very honest and trustworthy. They do great work at really reasonable prices.Elizabeth Brown
Came here with our old car a few years ago to help diagnose a potential problem. Was only charged the diagnostic fee and received piece of mind knowing there was nothing major wrong with the car. Avoiding an unnecessary repair and talking me through some of the other possibilities made me very comfortable with Auto Logic. A few weeks ago, I came back with our other car. After a ride-along with one of the mechanics, we had a good idea of what the problem was. The quote came quickly and the folks at Auto Logic were great at detailing the base cost and the potential for any additional parts along with clear costs for those. The work was done within a day and the car has been great. We appreciate the honesty and clear communication along with qulaity work at Auto Logic.Adam Leman
So honest and kind.Rachel Farrow
Love this place. They are professional and polite and always willing to go the extra mile. It is so nice to know that great service still exists! Great work at fair prices. Love this place!Katie Schmitt
Auto Logic is fantastic! The staff are knowledgeable, friendly, helpful, and trustworthy. I highly recommend them to anyone in the area.Chris Blake-Turner
Professional and very friendly. I?ll be definitely going here now as my main auto shop!Daniel Hong
This place is awesome. I needed a new spot having moved to Chapel Hill and they took care of an issue that had originated from another autobody shop. Autologic will remain my mechanic for good reason. Highly recommend this place.Nicholas
Auto Logic has been my mechanic for 30 years. They do quality work at a fair price. The people are friendly and greet me by name. Highest recommendation.William Siddall
Came here to have my car inspected and they were fantastic! Got my car in as quick as they could. They were very engaging with my three year old and gave her a little dinosaur toy to occupy her. She ended up falling asleep in my arms while waiting, so they brought my car around front and helped me out to my car so I didn?t have to wake her.Hillary Smythers
Excellent service. They have serviced my cars for 20 years. The folks at AL are so nice. Always a pleasure to work with them.Hazel Shepherd
I have been going to Auto Logic for the last year. From brakes to oil changes they have been so transparent and kind. I have only had mediocre-at-best experiences with auto shops in the past but this company is truly out of this world. Marianne really delivers the best service, always going out of her way. The techs are exceptional as well.Rachel Farrow
I had recently had repeated problems with both the electrical and brake system in my Mazda 3. After dealing with another shop and not getting anywhere, I took my car to Auto Logic. They were wonderful and although I had a lot of problems, they got to the bottom of each one and my car runs great now. I was kept informed throughout the process and they honestly treated me like family. I?ll be going back in the future and I highly recommend!Jerry Allen
I've been taking my vehicles here for years. These are great people who run a great shop. Their prices are always fair and they do good work. And unlike some shops, they never try to upsell you on unnecessary services. Highly recommendedJamie Garrett
They were SO nice to me, and they also did not rip me off like Mark Jacobson Toyota did when it came to inspections. I got there really late in the evening, and they accommodated me with no questions. They are very honest, and you should really support local businesses like this. Whenever I have a problem with my car, I will choose these guys. If you're mulling over a few places to take your car, you will not regret taking it hereAlex O
These guys are honest! My 175,000 mile Toyota hadn't been serviced for a while when I took it in for a maintenance check. I was expecting belts needing replacing, fluids to be changed and worn brake pads. Repairs I'd have no way to know if I really needed. Imagine my surprise when I was told all that I needed was a new battery. Much different experience from the tire shop where I used to go.Craig Fox
Great car repair and maintenance place. It's hard to find an honest auto shop like this that delivers quality work. We ran (very fast) from our dealer and now only come here.JackB Nimble
With these guys it's almost like, you're glad your car needs service.Drew A
Auto Logic always takes excellent care of my car. When I have questions about caring for my vehicle, they are always thoughtful, patient, and super helpful. They are also good at making sure I don't pay for anything I don't need. They go above and beyond!!Julie Kafka
Trustworthy and reliable,you guys earned my trustBryan B
Very nice guys there! They do really care about the customers. They even suggest you not to do any services that are not necessary.Daniel Xing
They did quality work on my car at a reasonable price and gave me a refund for a part not needed after all that was included in my bill by mistake. I would never have known about the mistake in the bill but they are so honest they made sure I was reimbursed.Susan Hammack
I have taken my truck here twice for drive shaft and starter repair and they are second to none. They double-check with you about your auto issue, communicate effectively, get the job done at a reasonable price. Highly recommend.w. Patrick Gale
The staff here are extremely nice and seem very honest. Garth and Maryanne both walked me through the issues on my car and gave what seemed like an honest price. I did have to take my car back for the same issue but they serviced the car for free. I plan to go back for any other issue.Terence McElroy
I have never left a positive review for a mechanic before today. I saw Auto Logic recommended on Reddit and gave them a chance - it turned out to be the best repair experience I have ever had! Staff was very helpful and kept me in the loop. The receptionist was very friendly. No exorbitant prices. Will be back!Owen Burkard
Helpful, friendly staff. One of top auto repair places in area for foreign cars. Busy place. They're also a good place to have a potential auto purchase, such as from Craigslist, checked out. Cost ~$100, but they thoughly inspect the car. They're very honest in their advice. Worth every penny to avoid buying a used lemonSunny D
Auto Logic is a fantastic business! They consistently go above and beyond for me and my car. They are trustworthy, fair, and all around just great people!Elizabeth F.
As a recent transplant to the Raleigh area, I was looking for a mechanic I could trust to start taking care of my car. Based on ratings, I tried Auto Logic and I am pleased with my first experience. The net is that they looked over the car, found nothing amiss and told me they found nothing to fix. $200 for diagnostic and oil change. I estimate the dealer service cost for the same would have been substantially more. Also, while I was waiting to check in, the couple in front of me were in a bit of a panic due to screeching / grating noises coming from their brakes. The husband needed to get to the airport in about 2 hours for a flight.The receptionist asked if they had been driving on gravel which they replied only to turn around in a drive way. The mechanics took the car in and came out about 10 minutes later with a piece of gravel that was caught in the brake assembly. They sent the couple on their way at no charge.Kelvin Winspinger
I trust these people and that makes a huge difference! My toddler loves visiting this spot and she really enjoys getting a toy dino!Sara Earle
We love this auto shop. If you live in Carrboro and you want a trustworthy local mechanic then go to Auto Logic. They have great prices and great staff.Elizabeth Senter
Good work, honest no-nonsense staff. The kind of auto shop that will tell you you don't need anything but an oil change. Once the staff made a mistake with my car and they were quick to make things right. I can't recommend Marianne & crew enough.Catherine Adamson Fray
I found Auto Logic online, and based on the reviews and 5 stars, I decided to use them. I was 1000 miles away and my daughter's car needed repair. They exceeded all my expectations. Bo diagnosed the problem promptly and was able to fix it the same day. They worked with my daughter's schedule in dropping off and picking up of the vehicle. I am thoroughly impressed by their professionalism and would highly recommend them.Sheila Spencer
They have kept my car going for 12 years. They are scrupulously honest, skillful and easy to deal with. You can not find a better car repair place.Charles Waldren
Great customer serviceCarlos Volcan
Staff is always knowledgeable and always willing to explain what is going on with your car. Highly recommend!!!Tammy Chapin
I have never left a positive review for a mechanic before today. I saw Auto Logic recommended on Reddit and gave them a chance - it turned out to be the best repair experience I have ever had! Staff was very helpful and kept me in the loop. The receptionist was very friendly. No exorbitant prices. Will be back!Owen B.
Auto Logic is a fantastic business! They consistently go above and beyond for me and my car. They are trustworthy, fair, and all around just great people!Elizabeth F.
I trust these people and that makes a huge difference! My toddler loves visiting this spot and she really enjoys getting a toy dino!Sara E.
We love this auto shop. If you live in Carrboro and you want a trustworthy local mechanic then go to Auto Logic. They have great prices and great staff.Elizabeth S.
Good work, honest no-nonsense staff. The kind of auto shop that will tell you you don't need anything but an oil change. Once the staff made a mistake with my car and they were quick to make things right. I can't recommend Marianne & crew enough.Catherine F.
I found Auto Logic online, and based on the reviews and 5 stars, I decided to use them. I was 1000 miles away and my daughter's car needed repair. They exceeded all my expectations. Bo diagnosed the problem promptly and was able to fix it the same day. They worked with my daughter's schedule in dropping off and picking up of the vehicle. I am thoroughly impressed by their professionalism and would highly recommend them.Sheila S.
They have kept my car going for 12 years. They are scrupulously honest, skillful and easy to deal with. You can not find a better car repair place.Charles W.
Great customer serviceCarlos V.
Staff is always knowledgeable and always willing to explain what is going on with your car. Highly recommend!!!Tammy C.
Joal Broun, 07/24/2021
Great place that maintains your car.