To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Barbara Silver, 01/11/2021
I couldn’t be happier with the quality and professionalism of Auto Logic. I recently had to have my car towed there and sent an email explaining what happened and expressing concern as to when the repair might be done in light of an important appointment I had to get to. Marianne called me on a Sunday! To assure me they would get to my car as quickly as possible when they opened the next morning. That is true customer care.