CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Excellent service, very friendly employees
Carrboro, NC
Everything about my experience was fantastic. From the customer service to the speed in which they had my car finished, it was exceptional from start to finish. I would highly recommend them to anyone and everyone I know! Dealing with Auto Logic was a breath of fresh air after my experience with other auto shops in the area.
Carrboro, NC
Used Auto Logic (AL) to examine a Toyota I was purchasing from Carvana. Easy to make an appointment, AL explained what they would do ahead of time, kept me updated during the process. Only complaint is I wish they had more space over on Main Street in Carrboro!
Carrboro, NC
Highly recommended! I had an excellent experience at Auto Logic. I have visited seven shops in the area over the last few years. Auto Logic and one other shop stand apart compared to the rest. I cannot comment on the high costs that other customers mention. However, the service they provided was well worth the cost in my experience. I spoke with Daniel at the end of the service, and he was very helpful. The summary of the issues and his explanations of them made me feel confident in the shop. I felt comfortable asking for him to explain the issues more so that I could understand better and make the right choice for me.
Carrboro, NC
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